Island Hospitality Professional

17 hours ago


Bundaberg, Queensland, Australia beBeeHospitality Full time $45,000 - $60,000

We are seeking a dedicated and highly skilled Hospitality Professional to join our team as a Guest Service Agent. This exciting opportunity will see you work closely with guests, providing exceptional customer service and ensuring their stay is nothing short of perfect.

Key Responsibilities
  • Upon arrival, greet all guests in a warm and welcoming manner, ensuring they feel at ease from the outset.
  • Welcome guests in a professional and friendly manner, setting the tone for an unforgettable experience.
  • Direct guests to the appropriate check-in area, ensuring a seamless process.
  • Carefully coordinate bus arrivals and guest arrivals, guaranteeing that everything runs smoothly.
  • Manage phone calls efficiently and professionally, addressing any queries or concerns promptly.
  • Direct guests to their rooms upon arrival, ensuring they are comfortably settled.
  • Familiarize yourself with room rates and reservation information, providing accurate details when requested.
  • Maintain precise records and provide swift delivery to rooms, meeting expectations.
  • Assist guests with general inquiries, going above and beyond to provide excellent service.
The Benefits
  • A competitive remuneration package includes accommodation, three daily staff meals, and Wi-Fi access.
  • An annual $1,000 SeaLink Employee Travel Allowance to explore new destinations.
  • Exclusive discounts on resort dining, bars, retail, and spa services – 25% off.
  • Ongoing employee training programs, dedicated to your growth and development.
  • Recognition programs celebrate your hard work and achievements.
  • Enjoy free K'gari Explorer Tours, immersing yourself in the island's breathtaking beauty.
  • Convenient transfers, including free ferry rides to and from the island.
  • Access to the pool, staff gym, tennis courts, and more – wellness perks galore


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