Christmas Customer Service Representative

1 week ago


Gold Coast, Queensland, Australia Boots Full time

About the Role

We are seeking a skilled and enthusiastic Christmas Customer Advisor to join our team at Boots. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities

  1. Provide outstanding customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  2. Work collaboratively with colleagues to maintain a well-organized and visually appealing store environment, ensuring that products are displayed effectively and that the store is clean and tidy.
  3. Process transactions accurately and efficiently, handling customer payments and returns in a timely and professional manner.
  4. Contribute to achieving sales targets by providing product recommendations and promoting relevant products to customers.
  5. Participate in visual merchandising and stock management activities, ensuring that the store is well-stocked and that products are displayed effectively.

Requirements

  1. Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  2. Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively.
  3. Basic math skills and accuracy when handling customer transactions.
  4. Flexibility to work a variety of shifts, including evenings and weekends.
  5. Ability to lift and move stock as required.

What We Offer

  1. Competitive hourly rate.
  2. Opportunities for career development and advancement.
  3. Discounts on Boots products and services.
  4. A fun and supportive work environment.


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