
Customer Experience Specialist
9 hours ago
At Officeworks, we make bigger things happen. Our customers, our team, and our community are our heart and soul.
We're a fast-paced and innovative organisation with close to 10,000 team members and a national footprint of more than 173 retail stores across Australia.
We're focused on delivering a wide range, low price, and great service to our customers. We're about inspiring new ideas, thinking outside the box, and making a difference in the communities we serve.
About the Role
We seek passionate part-time team members to join us across various departments, including point of sale, replenishment, and customer service, for 15 hours per week.
As a team member, you'll work together with the team to ensure great customer service is always delivered. You'll provide expert advice to customers in our broad range of products and services and operate as a proud brand ambassador.
About You
- You're a customer-focused individual who's passionate about service and customer experience.
- You enjoy being around people and working in a team.
- You like being busy in a fast-paced environment.
- You enjoy taking responsibility and delivering on your commitments.
- You take pride in delivering a great customer experience.
- You're flexible with your availability, able to work a variety of hours across weekdays and weekends to meet our customers' needs.
Culture
We celebrate our teams' uniqueness by offering genuine team member benefits to the family. These include:
- Flexible working arrangements to suit your individual needs.
- Generous discounts across , Kmart, Target, and the wider Wesfarmers brands.
- Access to our benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
- Our Growing Families Policy supports during the exciting and challenging times of expanding their family.
- We prioritise safety, mental health, and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs.
- Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia.
- Taking advantage of outstanding learning and development programs to support career growth.
- Exploring fantastic career opportunities across the broader Group.
We operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures, people with disabilities, and the LGBTQI+ community.
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