Supporting Customer Journey Specialist

2 weeks ago


Australia beBeeCustomer Full time $65,000 - $85,000

**Key Roles and Responsibilities:**

The Administration Assistant plays a pivotal role in supporting the Sales and Marketing Division, impacting the participant experience and journey.

Key responsibilities include coordinating annual plan review meetings with participants and champions, organizing minute transition and goal setting meetings as required, maintaining accurate filing and documentation in accordance with procedures, and updating customer information in our management systems.

With a strong focus on delivering exceptional customer service, this role requires a skilled administrator with excellent communication skills and proficiency in using technology to enhance the customer journey.

About Scope:

Scope is one of Australia's largest not-for-profit disability service providers, committed to creating opportunities for people with disabilities to belong and thrive. Our numerous service locations support thousands of people with complex needs across Victoria and New South Wales.



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