Exceptional Customer Service Representative Wanted
2 days ago
This is a full-time Receptionist position where you will be responsible for providing exceptional customer service and administrative support.
- Deliver professional and friendly interactions with customers and visitors, ensuring a positive experience.
- Efficiently manage incoming calls and direct them to the appropriate departments, demonstrating excellent communication skills.
- Ensure timely mail distribution and coordinate courier services, maintaining a high level of organization.
- Maintain a clean and well-organized front desk and reception area, promoting a productive work environment.
- Provide administrative support to various departments as required, showcasing adaptability and teamwork.
- Assist in scheduling appointments and managing meeting room bookings, exercising effective time management.
- Update and maintain company records and databases accurately, upholding high standards of data integrity.
- Support the team with ad-hoc tasks to ensure smooth day-to-day operations, embracing a proactive mindset.
- Prior experience in a similar role within the retail industry is highly desirable.
- Demonstrate strong communication and interpersonal skills to engage with customers and team members effectively.
- Prove proficiency in Microsoft Office Suite and basic administrative tools, showcasing technical competence.
- Exhibit exceptional organisational skills and attention to detail, upholding high standards.
- Demonstrate a customer-focused mindset with a professional and friendly demeanor, prioritising customer satisfaction.
- Ability to multitask and prioritise tasks in a fast-paced environment, exercising effective time management.
- Proactive problem-solving skills and a willingness to learn, embracing ongoing development.
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