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ERP Solutions Consultant

2 months ago


Sydney, New South Wales, Australia ReadyTech Full time

About ReadyTech:

At ReadyTech, we are dedicated to making a significant impact through our essential software solutions that empower communities to flourish.

We are not just focused on a single market or product; instead, we innovate, design, and deliver technology that addresses the diverse challenges faced by our clients across various sectors.

As an ASX-listed organization, we pride ourselves on our stability, a robust history of sustainable growth, and a loyal customer base. This stability translates into an environment where you can expect to face career-enhancing challenges and numerous opportunities for professional development that are unique to our company.

Our workplace fosters inclusivity, where collaboration is key to solving critical issues for our clients, all while keeping our focus on our ultimate goal – serving the communities and society at large.

Role Overview:

The position requires close collaboration with our Development and Sales Teams, conducting application evaluations, and providing essential technical support as the primary point of contact for clients, both through remote assistance and in-person visits. Strong organizational skills and meticulous attention to detail are crucial for preparing training schedules, documentation, and ensuring effective user-centric support.

Key Responsibilities:

  • Delivering ERP functionalities, including property management, compliance, licensing, and customer engagement solutions to Local Government clients.
  • Collaborating with ERP project teams to ensure comprehensive solution delivery.
  • Engaging with Development on consulting projects, including system upgrades and minor product enhancements.
  • Providing onsite and remote user testing support and training.
  • Maintaining thorough documentation, such as release notes and user guides.
  • Conducting quality assurance and testing of applications.

Required Experience:

  • Experience in local government systems is advantageous but not mandatory.
  • Preferred background in utilizing or implementing property management and local government compliance software.
  • Ability to cultivate trusted advisor relationships with clients while maintaining integrity.
  • Understanding of the Government Sector is beneficial but not essential.
  • A proven track record as an Implementation Consultant is required.

ReadyTech is committed to understanding diverse perspectives. We prioritize building relationships based on positivity, fairness, and empathy, celebrating the unique qualities that each individual brings to our team. We are proud to be an equal opportunity employer, promoting diversity across all dimensions.

As part of our commitment to ensuring a safe and secure workplace, candidates selected for this role will be required to undergo a comprehensive police check and verification of Australian working rights.

If you are prepared to embrace new challenges, we encourage you to consider this opportunity.