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Learning Experience Coordinator

1 week ago

Geelong, Victoria, Australia VFA Learning Full time
About the Role

We are seeking a highly motivated and organised Learning Experience Coordinator to join our team at VFA Learning. As a key member of our student services team, you will play a crucial role in ensuring a smooth and supportive learning journey for our students.

The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and have a passion for delivering high-quality support services.

Key Responsibilities:

  • Facilitating the enrolment process, ensuring compliance with regulatory and institutional requirements.
  • Assisting prospective students with admission requirements, documentation, and Letters of Offer.
  • Guiding students through enrolment finalisation and orientation processes.
  • Coordinating onboarding activities to integrate students effectively into their learning journey.
  • Maintaining accurate and up-to-date student records in accordance with compliance and reporting requirements.
  • Generating reports on student retention, engagement, and completion metrics.
  • Participating in weekly meetings to identify upcoming unit completions, discussing any student issues or reporting issues.

Benefits:

  • Personal and professional development opportunities.
  • Rewarding and supportive culture.
  • Birthday leave and diversity leave.
  • Frequent training and support to excel in the role.
  • Free Employee Assistance Program.