Financial Operations Manager

6 days ago

Sydney, New South Wales, Australia FloQast Full time
Financial Operations Manager

This is a unique opportunity to join FloQast, a leading company in Australia, as a Financial Operations Manager. In this role, you will be responsible for maintaining high levels of customer satisfaction and engagement.

The ideal candidate will have previous experience as an Accounting Professional, with a strong ability to build relationships with customers and utilize their skills to ensure optimal success on our software.

You will drive customer success by partnering with customers to leverage our product, training, and strategic guidance. This includes achieving measurable improvements in customers' close and accounting operations, owning the overall post-launch relationship with customers, and developing a trusted advisory relationship.

Key Responsibilities:
  • Drive customer success by partnering with customers to leverage our product, training, and strategic guidance.
  • Achieve measurable improvements in customers' close and accounting operations within your Book of Business.
  • Owning the overall post-launch relationship with a diverse portfolio of FloQast customers (from SMB to enterprise), including identifying expansion opportunities.
  • Develop a trusted advisory relationship with your customers, ensuring all activities are closely aligned with your customer's business and departmental goals, strategy, and needs.


Requirements:
  • BA/BS degree in Business Administration, Accounting, Finance or relevant fields.
  • Minimum 3-5 years industry accounting experience, with consistent involvement across a variety of functional areas in the month-end close process.
  • Ability to interact with customer teams at various levels of technical and non-technical depth.
  • Proven ability to manage multiple projects; meeting deadlines and strong attention to detail.


Estimated Salary: $120,000 - $150,000 per year

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