Transport Services Manager
5 days ago
We are looking for a highly motivated and organized individual to fill the position of Ground Transport Officer. In this role, you will be responsible for ensuring the smooth operation of our car parks and terminal forecourt, providing exceptional customer service to our visitors.
You will work on a shift roster, alternating between night and day shifts, and will be required to conduct regular patrols and inspections of our facilities. This will involve identifying any defects, hazards, or suspicious activity and taking necessary action to ensure area safety.
Key Responsibilities:
- Providing guidance and assistance to airport visitors
- Demonstrating exceptional customer service skills
- Conducting regular patrols and inspections of airport facilities
- Maintaining accurate records related to health and safety, training, and customer service
Required Skills and Qualifications:
- Proven track record of delivering excellent customer service
- Approachable manner and ability to build rapport quickly
- Excellent communication and listening skills
- Composure to handle challenging situations
- Current Driver's Licence
- WACE certificate (or equivalent)
- Experience in Basic Worksite Traffic Management and Traffic Control (Construction White Card) or willingness to obtain these qualifications
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