Restaurant Operations Lead

1 week ago


Melbourne, Victoria, Australia Mad Mex Full time
About the Role

We are seeking a skilled Restaurant Operations Lead to co-manage our Melbourne Central restaurant. As a key member of our team, you will be responsible for delivering exceptional customer service, leading by example, and ensuring the highest standards of food quality and safety.

  • Lead by example and take charge during service, ensuring an exceptional customer experience.
  • Supervise and manage a team of staff, providing coaching, training, and development opportunities.
  • Manage inventory, ordering stock, and banking, ensuring seamless restaurant operations.
  • Develop and implement strategies to improve customer satisfaction, sales, and profitability.

What We Offer

  • Competitive salary and bonuses.
  • Opportunities for career development and growth.
  • Fun and dynamic work environment.
  • 50% off all meals and a free meal when you work a 5-hour shift.
  • Access to our Employee Assistance Program and discounts at various locations.
About Us

At Mad Mex, we are committed to building great teams and delivering a great experience for our customers. We value our Latin roots and spicy personalities, and we are passionate about serving the freshest ingredients in our Baja-style burritos.



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