Support Expert

2 weeks ago

Adelaide, South Australia beBeeHelp Full time $60,000 - $100,000
Customer Support Specialist

We're seeking a highly skilled and dedicated Customer Support Specialist to join our team. As the primary point of contact for customers, you will play a crucial role in delivering exceptional service and ensuring their needs are met.

To excel in this position, you'll require strong technical skills, including level 1 IT expertise and previous experience in a service desk environment. You should be comfortable working in a fast-paced, dynamic setting with a 24/7 rostered schedule.

Key qualities for success include excellent communication skills, a customer-centric approach, and the ability to problem-solve effectively. If you're passionate about providing world-class support and have a strong desire to make a positive impact, we encourage you to apply.

As a valued member of our team, you'll enjoy a range of benefits, including free employee meals, an in-house dry-cleaning service, subsidised car parking, and public transport tickets. Additionally, you'll have access to exclusive discounts at various outlets across Adelaide.

We value diversity, equality, and inclusion in our workplace. Our goal is to create a supportive environment where everyone can thrive and reach their full potential.

  1. Job Description: Deliver exceptional customer service, resolve issues promptly, and provide proactive solutions to meet customer needs.
  2. Required Skills and Qualifications: Level 1 IT skills, previous service desk experience, strong communication skills, customer-centric approach, and ability to problem-solve.
  3. Benefits: Free employee meals, in-house dry-cleaning service, subsidised car parking, public transport tickets, and exclusive discounts at various outlets.
  4. Others: Dynamic work environment, opportunities for growth and development, and a collaborative team culture.
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