Field Service Technician

4 weeks ago

Melbourne, Victoria, Australia Telstra Full time
Job Title

Field Service Technician

About the Role

We're seeking a skilled Field Service Technician to join our team at Telstra. As a key member of our team, you will be responsible for delivering exceptional customer experiences by installing and maintaining telecommunications and technology products and services.

You will work independently to provide seamless service rectification and product installations, ensuring the full satisfaction of our customers. Your expertise in copper cable maintenance and installation, including fault finding, jointing, jumpering, and networking, will be essential in this role.

Additionally, you will be responsible for maintaining and managing Fibre network technology, Core network technology, and Data services. Your ability to work in a diverse team environment and deliver optimum customer and commercial outcomes aligned to our corporate strategy will be highly valued.

We offer a range of benefits, including competitive pay, industry-recognized training, and unlimited learning opportunities. You will also have access to a full uniform, vehicle, tools, and equipment, as well as a parental leave policy that supports work-life balance.

Key Responsibilities
  • Deliver seamless service rectification and product installations
  • Maintenance and management of Fibre network technology, Core network technology, and Data services
  • Copper cable maintenance and installation, including fault finding, jointing, jumpering, and networking
  • Customer Premises Equipment maintenance and installation
Qualifications

You will be required to hold and maintain the relevant and applicable licenses and qualifications to perform this role, as deemed mandatory by regulatory and legal authorities. This includes a Certificate III in Telecommunications, Open cabling license, Traffic management qualifications, and an industry white card.

Telstra can support you through offering training on Traffic management and white card certificates.

This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers.

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