Senior Systems Engineer

7 days ago

Lindfield, New South Wales, Australia Commonwealth Bank Full time
About Unloan

We're a digital lending business, backed by x15 and CommBank, with a big vision to give Australians a better deal in an important financial category.

We're a tech-first team with a hybrid work environment, and we're looking for smart people who think differently and want to make a difference.

Our Team

Our hands-on leadership team is responsible for shaping our strategy and culture, and growing a successful business that achieves our mission.

We've partnered with Microsoft to leverage the best and greatest Microsoft Dynamics modules to better manage our customer experience from lead capture to post-origination management.

Opportunity Overview

We're continuing to grow quickly, and we remain focused on offering the most digitally-forward home loan experience in Australia.

Your expertise in Microsoft Dynamics, automation, and process optimization will enable our operations team to focus on the most value-add customer problems and ensure we deliver a consistently great end-to-end customer experience.

Key Responsibilities
  • Lead our Dynamics platform and help shape the product roadmap
  • Be a thought leader in process efficiency and how our platforms can drive consistency
Requirements
  • You will be comfortable with uncertainty and taking on big challenges that push you outside of your comfort zone
  • You will be curious and open to learning new things, and taking accountability for finding solutions to challenging, ambiguous problems
  • You will be confident to contribute your views, effectively communicating with and influencing a range of stakeholders
  • You have high integrity and a strong ethical approach to achieving the right outcomes
Your Skills and Experience
  • You're an expert in Microsoft Dynamics CRM and are excited in bringing a more business-central lens to delivering the platform that will meet broader business goals in digital-first ways
  • You understand Dataverse APIs, Power Platform, Solutions, Model Driven Apps, and Canvas Driven Apps, Omnichannel, Customer Insights, Release Management
  • You have experience with driving change, ideally relating to coordinating the implementation of solutions to issues across broad, complex areas
  • You have experience in digital-first businesses, where automation and simple processes are core pillars in planning and delivery activity
  • You have excellent communication and collaboration skills and will be able to deliver succinct communication and training to our operations staff
  • Ability to work autonomously and manage multiple projects/streams at the same time
Career Opportunities

Your success in this critical role will provide many opportunities to progress to other more senior roles within the Group.

The way you live the values and demonstrate the people capabilities is key.

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