Digital Marketing Strategist

1 month ago

Sydney, New South Wales, Australia Online Marketing Gurus Full time

We are looking for an experienced Senior Account Manager to join our account management team in Sydney.

The estimated salary for this role is $120,000 per annum.

Job Description:

We thrive on collaboration and a growth mindset, focusing not just on technology but on actionable results that drive success for our clients. We take pride in our ability to deliver exceptional outcomes, consistently reinforcing our reputation as Australia's first-choice agency for digital marketing solutions.

Key Responsibilities:

  • Lead communication for clients and provide customer service within your assigned portfolio
  • Develop and grow relationships with all client stakeholders.
  • Maintain client satisfaction via service levels and anticipate customer needs.
  • On-board new clients, and present company documentation for client onboarding and reporting.
  • Manage, communicate and present project deliverables, timelines, expectations, goals and milestones to internal and external stakeholders.
  • Identify and pursue profitable growth opportunities in existing client portfolios.
  • Work with SEO & PPC teams to ensure cutting-edge SEO strategies & complimenting campaigns across other search, PPC & social channels.
  • Work with our production and creative teams to ensure we provide an unbeatable experience and fantastic results to our clients.
  • Responsible for ongoing training education to stay up to date with changes and developments in the industry.
  • Champion company Values, Purpose and Vision internally and externally.

Requirements:

  • Experience in Account Management, Client Services/Client Management in the digital marketing space
  • Agency experience preferred
  • Knowledge / Experience in SEO, PPC, Social Media Advertising and Web Builds.
  • Relationship builder who can quickly build rapport with all types of people
  • Ability to understand and overcome challenges with your clients
  • Solutions and outcomes focused
  • Excited about working in an always changing and evolving industry
  • Can effectively manage multiple projects and work with various teams in a fast-paced environment
  • Attention to detail
  • Have a positive and can-do attitude.

Benefits:

We believe that happy employees create a thriving culture. Our focus on employee development and well-being is paramount. Our diverse team represents a wide range of backgrounds, ensuring an inclusive workplace.
As a member of our team, you will have access to career development opportunities, paid parental leave, birthday and volunteer leave, and salary packaging benefits. Our offices are pet-friendly, with a vibrant atmosphere that fosters creativity and collaboration.

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