Retail Operations Manager

2 weeks ago


Sydney, New South Wales, Australia Convenience Full time

About VIVA Energy Retail

We are Australia's largest petrol and convenience retail network, focusing on providing outstanding Guest service.

Our team members play a vital role in ensuring our customers receive an exceptional experience, whether it's filling up their car, grabbing food to go, or topping up essential groceries.

We offer a range of career development opportunities across our global network.

About the Role

As a Retail Operations Manager, you will be responsible for assisting with the day-to-day operations of the store.

This includes customer service, team training and development, rostering, stock management, reporting, and adhering to health and safety policies and procedures.

Key Responsibilities:

  • Assist with the day-to-day operations of the store
  • Provide exceptional customer service
  • Train and develop team members
  • Rostering and stock management
  • Reporting and health and safety compliance

About You & Your Skills

To be successful in this role, you will require:

  • Leadership experience in a retail/hospitality capacity
  • A passion to drive your own career, and others around you, forward
  • Well-developed and professional communication skills
  • Passion for delivering exceptional customer service and training to others
  • Ability to adapt to change
  • Strong attention to detail
  • Strong sense of teamwork

Perks of Joining Our Team

  • Team member offers and discounts through the OTR app
  • Barista coffee training
  • Step Up Incentive Program – opportunities to earn up to eight weeks' pay
  • Broad career development opportunities across our global network

Salary: $80,000 - $100,000 per annum

Location: Littlehampton

About the Location

Littlehampton is a bustling coastal town with a strong sense of community.

As a Retail Operations Manager, you will be based in the heart of the action, serving our customers and contributing to the success of our business.

The Successful Candidate

The successful candidate will be required to confirm their Australian working rights and provide a current police clearance certificate.


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