Service Repair Business Development Manager

4 weeks ago

Dingley, Victoria, Australia Carrier Full time

Job Summary

We are seeking a highly skilled Service Repair Business Development Manager to join our team at Carrier. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities, building relationships with customers, and driving sales growth.

Key Responsibilities

  • Identify and evaluate new business opportunities to expand our customer base and service offerings.
  • Collaborate with local operations teams to qualify leads and develop opportunities.
  • Build professional relationships with new and existing customers and key industry stakeholders.
  • Provide end customers with solution sales, including SR packages and system upgrades.
  • Collaborate with regional service teams and other departments to identify, qualify, and pursue new business opportunities across all verticals.
  • Assist in developing marketing plans for new and existing products.
  • Prepare and deliver presentations to prospective customers for growth objectives.
  • Support strategic plans to achieve new business targets as directed.
  • Prepare regular reports and analyses of new business development, opportunities, and targets.

Requirements

  • HVAC Trade Qualification(s) and a minimum of 5-10 years of HVAC industry experience.
  • Demonstrated expertise in aftermarket parts/repair sales, with a track record of success.
  • Strong written, verbal, and presentation skills, enabling you to build strong relationships with internal and external customers effectively.
  • Ability to cross-sell and upsell within your base of customers, demonstrating excellent sales and negotiation skills.
  • Proven ability to identify opportunities for proactive selling of preventative repair/upgrade packages.
  • Proficiency in utilising Microsoft-based computer software in a technical environment.
  • Comfortable working in a highly team-oriented and dynamic environment.
  • Self-motivated with excellent multitasking skills, able to manage multiple projects and responsibilities simultaneously.
  • Strong goal orientation with exceptional time management and organizational abilities.

About Us

Carrier is a global leader in intelligent climate and energy solutions. We are committed to creating solutions that matter for people and our planet for generations to come. Our team is dedicated to providing a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and ultimately drives innovation for the benefit of our customers.

What We Offer

We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation.

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