Customer Service Representative

4 days ago

Adelaide, South Australia beBeeCustomer Full time $2,314 - $4,273

Job Title: Console Operator/Customer Service

About This Role

We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative/Console Operator.

This role is perfect for someone who is passionate about delivering exceptional customer service and has excellent communication skills.

  • Greet and address customers in a friendly and respectful manner while offering exceptional service to every customer.
  • Promote loyalty programs and promotions to customers.
  • Answer customer inquiries regarding product and services and suggest information about other products and services.
  • Complete sale transactions using the Point Of Sale.
  • Prepare delicious coffees using barista equipment.
Main Responsibilities
  • Maintain awareness of and ability to undertake emergency procedures at any time.
  • Conduct activities in accordance with safety and operational procedures.
  • Adhere to defined work health and safety policies and procedures related to the tasks and activities being undertaken in order to ensure your own safety and that of others in the workplace.
Additional Duties
  • Complete cleaning activities including sweeping, mopping, spray/wiping, dusting, sanitizing, picking up rubbish from floor, refilling bathroom products, moving waste to site rubbish bins.
  • Replenish shop stock in accordance with store operational procedures.
  • Complete stock delivery activities in accordance with store operational and safety procedures.

This role offers a great deal of scope for advancement within the business. With the right attitude and commitment, this can become your career and not just a job.

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