Customer Service Technician
2 weeks ago
About the Role
As a member of the Services and Support team, you will provide outstanding pre and post sales customer service and support to Canon's business imaging customers maintaining their printer fleets.
Responsibilities will include:
- Travel to various sites within the Western Pilbara area for reactive and proactive servicing, upgrading software/firmware, network connectivity, and installation of hardware and software;
- Effectively meeting and exceeding customer's needs and expectations, and building productive and sustainable relationships with Canon customers;
- Working efficiently whilst maintaining all Canon and Customer safety processes and policies.
About You
The ideal candidate will have experience as a Printer or Photocopier Technician, where they have had exposure to repairing both hardware and software issues in the field. However, training will be provided for candidates with general electrical/mechanical experience.
Some key criteria for the job are:
- Electrical/Mechanical aptitude/interest;
- Professional personal presentation;
- Clear verbal communicator;
- Current Driver License;
- Ability to complete relevant medicals and inductions for mine site access/compliance.
Our Offer
Canon offers a competitive package including residential housing, remote working allowance, overtime, car, laptop, and tools. Full initial and ongoing training will be provided.
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