ERP System Manager
1 month ago
We are a pioneering project delivery company, harnessing innovative engineering and construction solutions to improve lives. As an ERP System Manager at Clough, you will play a key role in driving business outcomes and solutions.
About the Role:This is an exciting opportunity for an experienced professional to lead our ERP digital solution. Your passion for innovation, stakeholder engagement, and team management will be essential in this position.
As a Digital Transformation Specialist, you will be responsible for setup, maintenance, support, and continuous improvement of our ERP system. This includes identifying system improvements, maintaining documentation, conducting audits, and managing external service providers.
Your Key Responsibilities:- Support the design, rollout, and testing of system updates; resolve issues; troubleshoot problems; and identify design needs.
- Liaise with our Head Office team in Milan to identify system improvements.
- Maintain and update system documentation.
- Conduct performance and security audits and system reviews.
- Manage Application Management Support Provider.
- Manage end-user support and training.
- Elicit functional requirements and support process mapping for both continuous service improvement and the delivery of new digital solutions.
- Manage the ERP solution support team.
- Bachelor's degree in IT-related discipline or equivalent ERP experience.
- 5+ years' function management experience of an ERP – SAP (Finance or Material Management would be advantageous), Oracle.
- Experience in working with business users and documenting business requirements.
- Managing external service providers and vendors.
- Exceptional stakeholder engagement skills.
- Leading and supervising teams.
- Experience in IT change management and managing incidents.
- A competitive remuneration package.
- Flexible and remote work options to manage work and lifestyle commitments.
- Exposure to a range of iconic projects and industries.
- Ongoing training for career progression.
- Industry-leading paid parental leave program from the day you join.
- Mental health and wellbeing programs.
- Employee assistance program for employees and their families.
- Special offers on private health insurance, salary packaging, banking, travel, groceries, and more.
- Salary continuance insurance (criteria applies).
- A supportive team culture and environment.
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