Medical Administrative Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeAdministrative Full time $60,000 - $80,000

**Job Overview**

The Medical Secretary/Personal Assistant role involves undertaking administrative tasks in support of Surgeons, PAs, and nurses to ensure efficient workflows. This position promotes a positive patient experience, supports the collective goals of the practice, and addresses the challenges presented by growth in a contemporary medical environment.

Reporting directly to the Practice Manager, this role supports practitioners and PAs in delivering high-quality administrative outcomes.

**Key Responsibilities**

  • Diary management for efficient workflow
  • Coordinate consulting sessions and send appointment reminders (letters, phone calls, SMS) 5 days prior to appointments
  • Greet patients, book consultations, and follow up diagnostic imaging/pathology services as required
  • Process payments, maintain patient resources, and handle enquiries in a timely manner
  • Manage patient records, update information, and import documents into files as needed
  • Prioritize effective movement of recalls to the Active Campaign system, including communication consent and documentation
  • Maintain COVID safe procedures and utilize Genie Medical Software effectively

**Requirements and Qualifications**

  • 2 years' experience in a medical reception or administration role

**Benefits**

This role offers opportunities for growth and development in a progressive and contemporary medical environment.

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