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Franchise Operations Supervisor

2 months ago

Mascot, Australia Hungry Jacks Full time
About Us

Hungry Jack's is a leading Australian-owned company with a rich history spanning over 50 years. With a strong presence in every major population centre, we employ over 25,000 people and serve more than 1.7 million guests each week.

About the Role

As a Shift Supervisor, you will be responsible for overseeing and coordinating all activities on your shift, ensuring that employees and guests receive an exceptional experience that meets our brand's operations, safety, and legislative requirements.

Key Responsibilities
  • Lead and motivate a team of employees to deliver outstanding results
  • Ensure seamless execution of shift operations, including guest service, food quality, and safety
  • Monitor and maintain high standards of cleanliness, organization, and efficiency
  • Develop and implement strategies to improve employee engagement and retention
  • Collaborate with other departments to achieve business objectives
Requirements
  • Supervisory experience in a fast-paced environment
  • Passion for delivering exceptional guest experiences
  • High energy levels and a sense of urgency
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment
  • Availability to work a variety of shifts, including evenings and weekends
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Recognition and rewards for outstanding performance
  • A dynamic and supportive work environment
  • Access to nationally recognized qualifications and training programs
Why Hungry Jack's?

We are committed to creating an inclusive and diverse work environment where everyone can thrive. At Hungry Jack's, we believe in the importance of equal employment opportunities and celebrate the unique perspectives and experiences that our employees bring to the table.