Full Time Eyewear Consultant/Receptionist

6 days ago


Mildura, Victoria, Australia The Justified Talent Group Full time

About The Justified Talent Group

We are a leading provider of comprehensive eye health services and high-quality eyewear. Our team is dedicated to delivering personalized care and ensuring our patients have access to the latest optical technologies.

Job Summary

We are seeking a friendly and outgoing individual to join our team as a full-time eyewear consultant/receptionist. As an Optical Sales and Service Professional, you will be responsible for providing exceptional customer service and ensuring a positive experience for our patients.

Key Responsibilities

  1. Meet and greet patients with a smile, creating a welcoming and comfortable environment.
  2. Assist patients in selecting appropriate frames and sunglasses, considering their visual needs, prescription requirements, and personal style preferences.
  3. Provide professional advice and recommendations on lens options to optimize vision and enhance the overall eyewear experience.
  4. Conduct frame adjustments, repairs, and minor maintenance, ensuring optimal fit and comfort for patients.
  5. Place and track orders for lenses, frames, and other eyewear accessories, coordinating with external suppliers and maintaining inventory control.
  6. Collaborate effectively with the optometrists, support staff, and other team members to ensure seamless patient care and satisfaction.

Requirements

  1. Previous experience as a receptionist or customer service/retail assistant is ideal but not essential.
  2. A commitment to providing exceptional customer service and maintaining a positive and friendly demeanor.
  3. Outstanding interpersonal skills and the ability to communicate effectively and empathetically with patients of all ages and backgrounds.
  4. Strong attention to detail and organizational skills, with the ability to manage multiple tasks and prioritize effectively.
  5. Enjoys the challenge of working in a fast-paced environment and is able to remain calm under pressure.
  6. Demonstrates a growth mindset and a willingness to learn and develop new skills.
  7. Good computer skills including familiarity with Microsoft Word and Excel.

What We Offer

Join a dynamic and growing organization that values its team members as much as its customers. We offer a competitive salary, opportunities for career progression, and a supportive work environment that prioritizes work-life balance.



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