Full Time Eyewear Consultant/Receptionist
6 days ago
About The Justified Talent Group
We are a leading provider of comprehensive eye health services and high-quality eyewear. Our team is dedicated to delivering personalized care and ensuring our patients have access to the latest optical technologies.
Job Summary
We are seeking a friendly and outgoing individual to join our team as a full-time eyewear consultant/receptionist. As an Optical Sales and Service Professional, you will be responsible for providing exceptional customer service and ensuring a positive experience for our patients.
Key Responsibilities
- Meet and greet patients with a smile, creating a welcoming and comfortable environment.
- Assist patients in selecting appropriate frames and sunglasses, considering their visual needs, prescription requirements, and personal style preferences.
- Provide professional advice and recommendations on lens options to optimize vision and enhance the overall eyewear experience.
- Conduct frame adjustments, repairs, and minor maintenance, ensuring optimal fit and comfort for patients.
- Place and track orders for lenses, frames, and other eyewear accessories, coordinating with external suppliers and maintaining inventory control.
- Collaborate effectively with the optometrists, support staff, and other team members to ensure seamless patient care and satisfaction.
Requirements
- Previous experience as a receptionist or customer service/retail assistant is ideal but not essential.
- A commitment to providing exceptional customer service and maintaining a positive and friendly demeanor.
- Outstanding interpersonal skills and the ability to communicate effectively and empathetically with patients of all ages and backgrounds.
- Strong attention to detail and organizational skills, with the ability to manage multiple tasks and prioritize effectively.
- Enjoys the challenge of working in a fast-paced environment and is able to remain calm under pressure.
- Demonstrates a growth mindset and a willingness to learn and develop new skills.
- Good computer skills including familiarity with Microsoft Word and Excel.
What We Offer
Join a dynamic and growing organization that values its team members as much as its customers. We offer a competitive salary, opportunities for career progression, and a supportive work environment that prioritizes work-life balance.
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