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Full Time Eyewear Consultant/Receptionist
2 months ago
Company Overview:
Justified Talent Pty Ltd is a leading provider of comprehensive eye health services and high-quality eyewear. We pride ourselves on delivering personalized care and ensuring our patients have access to the latest optical technologies.
Job Responsibilities:
- Meet and greet patients with a smile, providing a warm and welcoming environment.
- Assist patients in selecting appropriate frames and sunglasses, considering their visual needs, prescription requirements, and personal style preferences.
- Provide professional advice and recommendations on lens options to optimize vision and enhance the overall eyewear experience.
- Conduct frame adjustments, repairs, and minor maintenance, ensuring optimal fit and comfort for patients.
- Place and track orders for lenses, frames, and other eyewear accessories, coordinating with external suppliers and maintaining inventory control.
- Collaborate effectively with the optometrists, support staff, and other team members to ensure seamless patient care and satisfaction.
Qualifications:
- Previous experience as a receptionist or customer service/retail assistant is ideal but not essential.
- A commitment to providing exceptional customer service and maintaining a positive and friendly demeanor.
- Outstanding interpersonal skills and the ability to communicate effectively and empathetically with patients of all ages and backgrounds.
- Strong attention to detail and organizational skills, with the ability to manage multiple tasks and prioritize effectively.
- Enjoys the challenge of working in a fast-paced environment and is able to remain calm under pressure.
- Demonstrates a growth mindset and a willingness to learn and develop new skills.
- Good computer skills including familiarity with Microsoft Word and Excel.
What's in it for you?
Join a growing and dynamic organization that values its team members as much as its customers. Enjoy a rewarding career that makes a difference in people's lives by improving their vision and overall eye health. We offer a competitive salary and opportunities for career progression and professional growth.