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Support Coordinator
2 months ago
We are seeking a highly skilled and compassionate Support Coordinator to join our team at Mission Australia's Darwin Sobering Up Shelter. As a key member of our team, you will play a vital role in ensuring the smooth operation of the shelter, providing quality care to clients, and overseeing key operational functions.
Key Responsibilities- Oversee shelter services, ensuring clients receive safe and supportive care during their recovery process.
- Provide supervision and guidance to staff to meet best practices in service delivery and ensuring adherence to policies and procedures.
- Assist with stock and inventory management, maintain accurate records in MA Connect, and support the Program Manager with various administrative tasks.
- Conduct intake assessments, support frontline staff, and ensure culturally sensitive and respectful client interactions that contribute to their health and wellbeing.
- Assist with staff scheduling and be available for on-call responsibilities, taking on a full week every 4-6 weeks to ensure operational continuity.
To be successful in this role, you will require:
- Previous experience in a similar position.
- Demonstrated professional approach to the role including maintaining professional boundaries.
- Sound verbal and written skills to document case plan outcomes and advocate for the best interest of the client.
- Strong computer literacy skills with ability to learn new software programs quickly.
- Senior First Aid Certificate or willingness to obtain would be desired.
- Highly developed administrative skills and the ability to provide support to management.
- Proven time management skills.
- Self-motivated with inspiring can-do attitude.
- Full driver licence with no restrictions.
Mission Australia is a leading provider of social services, dedicated to helping Australians in need. We are committed to creating a diverse and inclusive working environment, where everyone feels valued and empowered to contribute their best work.
We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve. If you are passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.
