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Employment Services Specialist
2 months ago
We are seeking a highly motivated and dedicated individual to join our team as an Employment Coach at Workskil Australia Ltd. As an Employment Coach, you will play a vital role in assisting our customers to set and achieve their career goals while meeting the contractual requirements of an employment service provider.
Key Responsibilities- Assist diverse customers in overcoming personal and professional challenges to achieve sustained financial and social self-reliance.
- Deliver coaching to improve employability skills, confidence, and career planning to help customers achieve their goals.
- Prepare quality resumes, cover letters, and support the job application process to help customers secure suitable employment opportunities.
- Finding suitable employment opportunities for customers and advocating on their behalf to ensure they receive the support they need.
- Refer customers to internal and external support for housing, mental health, and financial counseling to address any non-vocational barriers.
- Provide additional mentoring and support during the first six months of employment to ensure customers have the necessary skills and confidence to succeed.
- Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
- Ability to work independently and as part of a team to achieve individual targets and work to clearly defined KPIs.
- Strong administration skills and IT literacy, including data entry, Word, Excel, and Outlook to manage customer information and progress accurately.
- Attention to detail and ability to work under pressure to meet deadlines and deliver high-quality results.
- Meeting a minimum typing speed of 30 words per minute to efficiently manage customer data and documentation.
- Competitive salary that exceeds expectations of a not-for-profit and registered charity.
- Wellbeing Day: full-time staff enjoy a day off each fortnight while accruing full-time wages, superannuation, and leave entitlements.
- Salary Packaging: increase your take-home pay by making a portion of your salary tax-free while maintaining full superannuation contributions.
- Parental Leave: Workskil Australia provides paid parental leave for either parent for 6 weeks, with up to 12 months of leave available.
- Career Progression: most of our job vacancies are promoted internally before becoming available to the public.
- Leadership Training: we work to develop aspiring leaders and prepare them for future leadership positions within the organisation.
Workskil Australia is a national not-for-profit employment services provider and registered charity committed to building better lives. For over 40 years, we've helped individuals find work and achieve sustained financial and social self-reliance. Today, we employ more than 780 staff across 50+ locations, and our commitment to improving lives is stronger than ever.
