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Enrolment Facilitator

2 weeks ago


Melbourne, Victoria, Australia beBeeCounselor Full time $50,000 - $80,000
Admissions Officer Role

About us: We're a dynamic Student Support Services team seeking an enthusiastic and detail-oriented Admissions Officer to join our ranks.

We guide prospective students through their learning journey, converting enquiries into successful student enrolments. Our ideal candidate will provide accurate course advice, assess student eligibility, and conduct pre-training reviews.

  • Main Responsibilities:
  • Guide prospective students from enquiry to enrolment ensuring a seamless experience throughout their learning journey.
  • Convert enquiries and registrations into successful student enrolments.
  • Provide accurate course advice and assess student eligibility.
  • Conduct pre-training reviews and complete enrolments over the phone.
  • Ensure data accuracy across systems such as Canvas and Salesforce.
  • Deliver exceptional service via inbound/outbound calls and web enquiries.
  • Process and verify enrolment paperwork for compliance.

Requirements:

  • Proven ability to multitask in a fast-paced, team-based environment.
  • Strong communication skills and a customer-first mindset.
  • Experience in an RTO or administrative role (preferred).
  • Knowledge of vocational funding models.
  • Competent with Microsoft Office and CRM/Student Management Systems.
  • Ability to work independently with strong attention to detail.

Why Join Us?

  • Be part of a passionate and purpose-driven organisation.
  • Melbourne CBD location close to public transport.
  • Collaborative team culture built on integrity, respect, loyalty and honesty.
  • Opportunity for professional growth and development.