Mechanical Parts Consultant
5 days ago
About the Role
We are seeking an experienced Parts Advisor to join our team at William Adams in Launceston. As a key member of our team, you will provide exceptional customer service, manage parts-related jobs, and support the efficient operation of our business.
Responsibilities
- Dealing with front counter enquiries and supporting customers
- Locating and retrieving parts for customers and technicians
- Managing outstanding parts-related jobs and customer concerns
- Interpreting parts data using digital and print resources
- Coordinating warehousing tasks, including receiving, order picking, and dispatch
- Ensuring compliance with accounts receivable processes for parts sales
- Contributing to the maintenance of display areas and stock organisation
Requirements
- Mechanical expertise and experience in earthmoving and/or automotive
- Strong communication and interpersonal skills
- Proficiency in Microsoft applications and database management
- Excellent organisational and multitasking abilities
- Prior knowledge of Caterpillar products is advantageous but not essential
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