Mechanical Parts Consultant

5 days ago


Launceston, Tasmania, Australia William Adams Full time

About the Role

We are seeking an experienced Parts Advisor to join our team at William Adams in Launceston. As a key member of our team, you will provide exceptional customer service, manage parts-related jobs, and support the efficient operation of our business.

Responsibilities

  • Dealing with front counter enquiries and supporting customers
  • Locating and retrieving parts for customers and technicians
  • Managing outstanding parts-related jobs and customer concerns
  • Interpreting parts data using digital and print resources
  • Coordinating warehousing tasks, including receiving, order picking, and dispatch
  • Ensuring compliance with accounts receivable processes for parts sales
  • Contributing to the maintenance of display areas and stock organisation

Requirements

  • Mechanical expertise and experience in earthmoving and/or automotive
  • Strong communication and interpersonal skills
  • Proficiency in Microsoft applications and database management
  • Excellent organisational and multitasking abilities
  • Prior knowledge of Caterpillar products is advantageous but not essential


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