Service Department Manager

1 week ago


Wynnum West, Queensland, Australia Drakes Supermarkets Full time

Unlock Your Potential in a Thriving Retail Environment

Drakes Supermarkets is a family-owned and operated private company, proudly serving as Australia's largest independently-owned supermarket chain. With unprecedented growth, we offer exciting career opportunities within our organization.

The successful applicant will be given the autonomy to manage the department as if it were their own business, tailoring the store's service and product offerings to meet the unique needs of the local community.

To succeed in this role, you will need to demonstrate:

  • Expertise in fresh food retail
  • Strong leadership and team management skills
  • Effective ordering and cost control abilities
  • Understanding of gross profit calculations
  • Accurate staff rostering
  • Passion and enthusiasm for delivering exceptional customer service
  • Excellent communication skills
  • Ability to liaise with team members and management
  • Merchandising flair
  • Strong leadership and delegation skills
  • Ability to coach, train, and performance manage team members
  • Commitment to work health and safety standards

To thrive in our organization, you must be able to:

  • Display a genuine passion for fresh food within the grocery retail industry
  • Exhibit a positive 'can-do' attitude
  • Problem-solve effectively
  • Lead by example
  • Motivate a team
  • Communicate effectively with management, team members, customers, and external stakeholders


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