
Online Store Operations Director
1 week ago
Job Role
The Online Store Supervisor plays a vital role in ensuring a seamless, accurate online order process, elevating the customer experience at every step. This position involves leading a dedicated team and collaborating with other departments to set clear goals, deliver guidance, and foster a positive team culture.
Key Responsibilities
- Lead a team of warehouse staff to ensure efficient and accurate order processing
- Closely collaborate with the Supply Chain Manager and other departments to achieve common goals
- Develop and implement strategies to improve team performance and customer satisfaction
- Manage inventory and stock control to minimize waste and maximize efficiency
- Maintain a safe and secure working environment for all team members
Requirements
- Strategic thinking and data analysis skills for effective decision-making
- Experience in leading and supervising teams in a warehouse environment
- Problem-solving and critical-thinking skills to adapt in a fast-paced environment
- Strong leadership and communication abilities
- Availability to work varied hours, including peak sales events
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