
Online Grocery Operations Manager
5 days ago
The Online Department is responsible for selecting and packing online grocery orders in-store by a team of Personal Shoppers. The orders are then picked up as part of our click and collect/concierge service or delivered to our customers in our vans.
You'll have full accountability for the afternoon and evening running of the online department.
About You and Your Skills- Leadership experience with the ability to coach and develop your team
- A collaborative approach to meeting sales targets, controlling costs, and rostering needs
- Flexibility with working hours
- Maintenance of visual merchandising, safety, compliance, and stock management standards
- Understanding of diverse customer needs
- Driving a team culture that recognises and celebrates success
We offer flexible work arrangements and additional leave to support your wellbeing and professional development.
This is an exciting opportunity to make a real difference in people's lives every day.
Key Responsibilities- Lead a team of Personal Shoppers
- Develop and implement strategies to improve operational efficiency
- Ensure excellent customer service
- Manage inventory and maintain high stock levels
- Collaborate with other departments to achieve business goals
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