
Valet Service Leader
2 weeks ago
Job Opportunity:
We are seeking a dedicated and experienced leader to join our team as a Valet Experience Supervisor.
This is a unique chance to drive high standards of personalised, professional service and make a lasting impression on every guest arrival and departure.
The ideal candidate will have excellent leadership skills, a strong focus on customer satisfaction, and the ability to manage day-to-day operations with ease.
About the Role:
- Lead a high-performing valet team, ensuring smooth, high-quality service delivery while supporting team performance and operational goals.
- Maintain strong relationships with Centre Management, Marketing, retailers, and customers.
- Support the Services Manager with people management, performance reviews, and development planning.
Requirements:
- Team Leadership – Proven experience leading, coaching, and rostering frontline or customer service teams.
- Premium Customer Service – Ability to deliver high-quality, guest-focused service in a fast-paced or premium environment.
- Operational Oversight – Strong organisational skills with experience managing day-to-day operations, shift coverage, and compliance with procedures.
About Us:
We own multiple destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities. Our team has expertise in designing, constructing, operating, managing, and marketing our destinations and platforms. We foster a workplace experience where everyone feels valued, supported, and motivated to realise their full potential.
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