Frontline Support Coordinator

1 month ago

Sydney, New South Wales, Australia Collar Full time

We are seeking a highly organised and detail-oriented Frontline Support Coordinator to join our dedicated team at our aged care facility in the Coffs Harbour Region. This position is available on a casual or contract basis.

Key Responsibilities:

  • Provide exceptional customer service and support to residents, families, and visitors, ensuring a welcoming and inclusive environment.
  • Manage incoming calls, emails, and other communications in a timely and efficient manner.
  • Handle administrative tasks, including data entry, record-keeping, and filing, with a high degree of accuracy and attention to detail.
  • Coordinate appointment bookings and assist with scheduling, ensuring seamless communication and coordination with facility staff.
  • Support facility staff with various administrative needs, providing a high level of support and assistance.

Requirements:

  • Previous experience in a receptionist or administrative role, with a strong preference for aged care experience.
  • Excellent communication and organisational skills, with the ability to multitask in a dynamic environment.
  • Proficiency with office software, including Microsoft Office Suite, with a strong emphasis on data entry and record-keeping.
  • Ability to work effectively in a team environment, providing support and assistance to colleagues as needed.

What We Offer:

  • A competitive salary range of $55,000 - $65,000 per annum, depending on experience.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A comprehensive benefits package, including leave entitlements, professional development opportunities, and access to employee assistance programs.

About Us:

Collar Group is a leading provider of aged care services, with a commitment to delivering high-quality care and support to our residents and their families. We value diversity and inclusivity, and welcome applicants from all backgrounds.

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