Senior Customer Service Team Lead

19 hours ago

Parramatta Park, Queensland, Australia beBeeLeadership Full time $124,547 - $137,476
Job Overview

We are seeking a seasoned leader to oversee and manage a team of customer service professionals.

The successful candidate will be accountable for delivering exceptional customer-centric results, boosting student engagement, and fostering a positive customer experience.

This is a fantastic opportunity to make a real difference in the lives of our customers and contribute to the growth and success of our organization.

Key responsibilities include:

  • Leading and managing a high-performing team of customer service representatives
  • Developing and implementing strategies to improve customer satisfaction and loyalty
  • Collaborating with cross-functional teams to drive business outcomes and achieve goals

To be considered for this role, you will need:

  • A strong background in leadership and team management
  • Excellent communication and interpersonal skills
  • A customer-focused approach with a passion for delivering exceptional results

As a member of our team, you can expect:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

In return, we offer a range of benefits including a generous salary, comprehensive health insurance, retirement plan, and paid time off. We also provide opportunities for career advancement, training, and development to help you reach your full potential.

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