Care Coordinator
4 weeks ago
We are seeking a skilled Care Coordinator to play a vital role in supporting elderly individuals in the community to live independently and with dignity in their own homes.
In this role, your primary responsibility will be to manage a caseload of community-based elderly individuals with Home Care Packages. You will assess their needs, develop personalized care plans, and manage budgets in accordance with program guidelines, to ensure each customer's unique requirements are met.
You will onboard new customers and proactively manage existing ones with a person-centered approach. Collaboration with our Clinical, Scheduling, and Service Delivery teams will be crucial to delivering comprehensive care.
In this permanent full-time role, you will visit customers in their homes across the South-East suburbs of Melbourne and the Mornington Peninsula. When you're not visiting customers, you'll have the option to work from home or from our Notting Hill office.
About You
- Previous experience in community-based case management (desirable)
- Experience with Home Care Packages (desirable)
- Current driver's license
- A reliable vehicle with minimum Third Party insurance
- Strong communication skills, both verbal and written
- Demonstrated empathy and compassion
- Excellent problem-solving abilities and critical thinking skills
- Good organizational and time management skills
- Cultural competence and the ability to work with diverse populations
- Advocacy skills to ensure clients' needs are met
- Collaboration and teamwork skills to work effectively with interdisciplinary teams
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