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Transport Sales and Operations Manager

1 month ago

Townsville, Queensland, Australia NPA WorldWide Full time
Job Overview

We are seeking a highly motivated and experienced transport professional to join our team as a Sales and Operations Supervisor. As a key member of our team, you will be responsible for managing the sales funnel, undertaking business development activities, and proactively engaging existing and new customers.

Key Responsibilities
  • Manage the sales funnel and undertake business development activities to drive growth and revenue.
  • Proactively engage existing and new customers to build strong relationships and identify new business opportunities.
  • Liaise with workshop and depots to ensure optimal delivery and exceed customer satisfaction.
  • Mentor, coach, and provide day-to-day leadership to team members on all customer satisfaction and operational issues.
  • Schedule 'jobs' in conjunction with the operations team and manage changes or disruptions to planned logistics.
  • Ensure scheduling meets compliance and safety obligations.
Requirements
  • Previous transport, logistics, or supply chain sales or account management and planning experience.
  • An understanding of the transportation and logistics industry, including knowledge of regulations, compliance, and industry best practices.
  • Excellent communication (written and verbal) and interpersonal skills.
  • Strong organisational and multitasking skills.
  • Leadership ability.
  • Proficiency in software systems relating to office communication, planning, and scheduling, CRM, and sales processing.
  • Attention to detail and a commitment to accuracy.
  • Ability to work effectively under pressure and meet deadlines.
Culture and Benefits

We are a well-regarded transport company with a relentless focus on 'doing the right' thing. We offer a generous salary, company vehicle, and the opportunity to have a direct impact on the success of the business during an exciting growth phase.

This is an influencing role with autonomy and ownership, and we are looking for a transport professional who can work collaboratively with various teams and stakeholders to drive growth and revenue.