Medical Administrator

4 weeks ago


Cairns City, Queensland, Australia Icon Cancer Centre Australia Full time

About the Role:

We are seeking a highly skilled and compassionate Medical Administrator to join our team at Icon Cancer Centre Australia. As a Medical Administrator, you will be responsible for providing administration, secretarial, and reception support for the radiation oncology unit.

Key Responsibilities:

  • Welcoming patients, collecting and entering personal details
  • Answering telephone calls and responding to enquiries
  • Entering and processing patient billing and balancing daily banking
  • Monitoring and assessing the administration care path of all patients
  • Maintaining and managing patient information

About You:

To ensure our centre delivers an exceptional experience for patients, their families, doctors, our staff, and visitors, we are seeking candidates who not only meet the technical criteria of the role but who also consistently demonstrate values aligned to those of the organisation and possess a flexible and 'can-do' attitude.

What We Offer:

  • A friendly, flexible, and dynamic work environment
  • Career development pathways
  • Unique rewards and benefits
  • The opportunity to work for a growing and innovative market leader

Requirements:

  • Exceptional customer service skills and compassionate nature
  • Advanced communication and interpersonal skills
  • 12 months experience in a medical administration role (desired but not essential)
  • Ability to multi-task within a large team in a fast and efficient manner
  • A positive, team-focused attitude
  • Strong attention to detail and problem-solving skills
  • Flexibility and adaptability to complete administration tasks
  • Proficient use of Microsoft Office
  • Ability to adapt to multiple new software programs

About Icon:

Icon Group is Australia's largest dedicated cancer care provider with a growing reach into New Zealand, Asia, and the UK. With over 3,500 employees, our Australian cancer services division is made up of 6 day oncology hospitals, 32 radiation oncology centres, and 10 comprehensive centres offering medical oncology, haematology, and radiation oncology services under one roof.


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