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Highly Motivated IT Support Specialist

2 weeks ago


Sydney, New South Wales, Australia beBeeTechnical Full time $75,000 - $112,500
Job Overview

We are seeking a highly skilled and motivated IT Support Specialist to join our team.

This role involves providing technical support to our team members, troubleshooting hardware issues, and managing assets.

  • Provide on-site and remote technical support to team members.

  • Support and troubleshoot all on-site hardware devices including MacBooks, mobile devices, network infrastructure, and video conferencing equipment.

  • Manage assets, engage with vendors, maintain records, and oversee distribution.

  • Contribute to our global support model through responding to service requests via our service channels, focusing on supporting users across ANZ.

  • Provide AV support for events in Sydney/ANZ.

Our ideal candidate is passionate about delivering excellent customer service and has demonstrated experience in a similar role within an IT/AV/Tech support environment.

Key Responsibilities:

  • Providing Technical Support
  • Troubleshooting Hardware Issues
  • Managing Assets

Key Strengths:

  • Customer Service Excellence
  • Apple/Mac Hardware Support