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Post Placement Support Specialist
2 months ago
MARS Recruitment is seeking a highly skilled Post Placement Support Consultant to join our team. As a key member of our employment services team, you will be responsible for monitoring work placements, negotiating claims upgrades, and ensuring placement continuity.
Key Responsibilities- Monitor work placements for participants and negotiate claims upgrades to ensure successful placement outcomes.
- Undertake actions to resolve issues and ensure placement continuity.
- Sustain ongoing employment by successfully re-placing participants and maintaining a high level of contract and operational knowledge.
- Liaise with current and potential employers to ensure seamless placement experiences.
- Work closely with the central claims team to ensure accurate and timely claims processing.
- Maintain accurate records of all communications and contact with participants and employers.
- Ensure the privacy and security of all records.
- Collaborate with site staff to achieve team goals and objectives.
- Previous experience in managing claims in the insurance industry or post placement support.
- Understanding of the employment services industry and its complexities.
- Experience in high-volume environments and ability to work under pressure.
- Strong communication and interpersonal skills.
If you are a motivated and experienced professional looking for a new challenge, please apply via Seek. Only shortlisted candidates will be contacted.
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