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Customer Support Representative
3 weeks ago
This role is an exciting opportunity to join a dynamic team and contribute to our mission of providing exceptional customer service.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner via phone, email, or online chat
- Provide accurate and concise information on company products and services
- Resolve customer complaints and issues efficiently and effectively
- Maintain accurate records of customer interactions and feedback
- Collaborate with internal stakeholders to ensure seamless communication and issue resolution
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Proficiency in Microsoft Office and CRM software
- Previous experience in customer-facing roles or sales environments
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
Other Information:
- Shortlisted applicants will be required to undergo background checks and provide proof of eligibility to work in Australia
- Pre-employment medical assessments may be required for certain positions
