Retail Operations Manager

3 weeks ago


Gungahlin, Australian Capital Territory, Australia Coles Full time

About the role

This is a key leadership position within our Coles team, responsible for the day-to-day running of the grocery department. You will be accountable for ensuring the department is exceptionally presented, welcoming and engaging for our customers, team members and community.

About you and your skills

  • Previous experience working in a fast-paced environment
  • Direct leadership experience as you'll need to lead, coach and develop your team to meet sales targets, cost control and rostering requirements
  • Ability to look ahead, energise your team to deliver with pride
  • To keep things simple and inspire customers by making sure Coles' visual merchandising, safety, compliance and stock management standards are met
  • To be customer obsessed and continually seek to better understand our diverse customers
  • To drive a one team culture which celebrates success and puts our team members health, safety and wellbeing first

What's in it for you?

  • More cash staying in your pocket: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
  • Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform 'mythanks'. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
  • Opportunities for learning and development: No matter where you start within our diverse business, you'll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
  • Novated car leases: Looking for a new car? We provide access to novated leasing for eligible team members.
  • Investment in your future: Become a part-owner of the Coles Group. Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
  • Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.

About the recruitment process

We're committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the 'Our Recruitment Process' section of our careers site or email inclusionrecruitment@coles.com.au



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