Customer Experience Expert

Inchcape plc is a global company that employs over 1,400 team members across Australia and New Zealand. Our purpose is to bring mobility to the world's communities - for today, for tomorrow and for the better.Our company culture thrives on innovation, collaboration, and delivering the best customer experiences in the industry. We're committed to fostering a...

Cultivate Exceptional Customer Service SkillsThe Acxpa October 2024 Customer Service Phone Essentials course offers a unique opportunity for your employees to hone their customer service skills and become more confident communicators. This training program provides a comprehensive foundation for delivering consistently great customer service over the...

We are looking for a highly skilled Customer Experience Expert to join our team at IAG. As a specialist in customer experience, you will play a crucial role in improving customer satisfaction and reducing complaints by analysing data and identifying trends and root causes.In this role, you will work closely with business units to share your analysis and...

About the RoleThe Senior Digital Product Owner will lead innovation in two critical areas of our digital experience: Checkout & Booking Management for direct customers and the Travel Agent Portal.In this role, you will play a key part in shaping the end-to-end booking experience, ensuring a seamless, intuitive, and high-converting platform for both customers...

At Intrepid Travel, we're on a mission to create unforgettable experiences for our customers.We're looking for a skilled CRM Specialist to help us elevate our email automation program and craft personalized communications that resonate with our customers.In this role, you'll work closely with cross-functional teams to develop and refine email automation...

About the Role\We are seeking a Travel Experience Coordinator to join our team at Intrepid Experience. This is a casual position that will give you flexibility in when and how you work, with great availability always an asset.\As a Travel Experience Coordinator, you will be responsible for leading tours and providing amazing customer service and travel...

About DubberWe're a global leader in conversation platforms, serving top-tier communication networks and applications. Our innovative products unlock the potential in every conversation through AI-enriched conversational data.We're seeking a Digital Customer Experience Expert who can deliver exceptional customer experiences. The role requires a balance of...

Intrepid Travel is a certified B Corp that's dedicated to inspiring, creating, sharing, and leading unforgettable travel experiences for both people and the planet.We're seeking a skilled CRM Specialist to join our Marketing Team and help drive our email automation strategy forward.In this dynamic role, you'll play a crucial part in developing and refining...

About YouThis is a Full-Time Permanent Position that will operate on a hybrid basis out of Melbourne, Australia.Some of the experience you'll bring with you may include:A strong track record of shipping customer-facing products and driving measurable impact.A strategic mindset with the ability to balance short-term wins with long-term vision.Strong...

Job Overview:We're seeking an experienced CX/UX Design Consultant to join our team in Melbourne, Sydney or Brisbane. As a key member of our customer experience design team, you'll be responsible for developing and improving end-to-end customer experiences in the financial sector.About WONGDOODY APAC:WONGDOODY APAC is a human experience company that brings...

Key ResponsibilitiesLead the vision for how customers book and manage their trips through our website and Travel Agent Portal.Work closely with cross-functional teams to optimize and roll out new features, prioritize key initiatives, and build strong relationships with stakeholders.You'll use data to inform decision-making, champion your product area, and...

About Our CompanyRetail Prodigy Group is a leading retailer in the industry, committed to delivering exceptional customer experiences and driving business results.We are seeking a talented Assistant Store Manager who shares our passion for sales, leadership, and customer satisfaction.Job Overview:Lead with Passion: Inspire and guide a team of enthusiastic...

About the RoleWe are seeking a talented Customer Experience Expert to join our team in the Melbourne CBD. As a key member of our sales team, you will be responsible for providing individual recommendations of the most suitable health and wellbeing products to customers based on their needs.Your primary focus will be on showcasing the value and benefits of...

**Your Role**As a Customer Support Specialist, you will be the friendly voice and problem-solving guru for our clients, ensuring exceptional customer experiences. Your responsibilities include:Juggling phone calls, emails, and teamwork with easeTransforming complaints into opportunities for customer delightCoordinating with suppliers to ensure timely...

Aesop is a global retail organisation committed to providing exceptional customer experiences. As part of our dynamic team, you will be responsible for delivering outstanding service and support to customers in our Melbourne Airport counter.The ideal candidate will have a passion for skin care and a strong desire to help others. With excellent communication...

This is a unique opportunity to become a key player in our customer service team at Easygo, a leading company in Australia. As a Portuguese-speaking customer service expert, you will be the primary point of contact for our online casino players, responsible for building and maintaining strong relationships with them.### What You Will Do:We are looking for an...

Job Summary:We are seeking an experienced and customer-focused individual to join our team as a Customer Experience Ambassador. As a key member of our concierge team, you will be responsible for providing exceptional service to our customers and ensuring their airport experience is nothing short of exceptional.Key Responsibilities:Provide a warm welcome and...

About UsInchcape plc is a dynamic and innovative company that is passionate about delivering exceptional customer service and sales. We are seeking a highly motivated and experienced professional to join our team as a Customer Experience Specialist.Key Responsibilities:Product Knowledge: Be the expert on our vehicles and showcase their unique features and...

About SportsbetWe're an inclusive employer who welcomes you for who you are, as you are – so, if you require adjustments to the recruitment process, please let us know in your application.We're committed to making Sportsbet the best place to work, with a focus on career development and employee well-being.The Experimentation Analyst will become a key...

We are committed to delivering exceptional customer experiences at Subaru, part of the global organisation Inchcape Automotive Retail. As a leading automotive group in Australia, we pride ourselves on our state-of-the-art dealerships and commitment to excellence.Job SummaryWe are seeking a dedicated Service Advisor to join our team at Werribee. In this role,...