Water Management Specialist

7 days ago

Sydney, New South Wales, Australia beBeeCommunication Full time $99,338 - $110,271
Job Title: Water Management SpecialistThe Vacated Accounts Management Team within Homes NSW is responsible for reconciling accounts for vacated tenants across Housing Services. As the Water Management Specialist, you will play a key role in overseeing the review and resolution of water charges and disputes.You will be responsible for liaising with water authorities, managing investigations, and reporting on water-related matters. Your work will contribute to a fair and transparent system that supports equitable access to housing services.Key Responsibilities:
  • Provide project and operational support, including monitoring, reviewing, and managing disputes in relation to water charges.
  • Liaise with various stakeholders, including Water Authorities.
  • Update and collate documentation and records related to water charge issues, policies, and practices to ensure efficient service delivery.
  • Communicate with relevant stakeholders to provide updates regarding water charge status and implementation issues.
  • Provide a range of secretariat and administrative services, including coordinating and preparing responses to stakeholders and housing services teams to support water management delivery.
Requirements:
  • Exceptional organizational and time management skills, with proficiency in managing high-volume, end-to-end investigations, while maintaining accurate tracking and detail reporting to ensure progress.
  • A thorough understanding of Tenancy management and housing policies is highly recommended.
  • Sound decision-making skills, capable of exercising good judgment under pressure and contributing to effective outcomes through thoughtful analysis and collaboration.
  • Strong written and verbal communication skills to prepare reports, ad-hoc responses as required, and able to collaborate with various stakeholders at all levels.

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