Quality Assurance Supervisor

1 week ago


Brisbane, Queensland, Australia Icon Group Full time
About the Role

We are seeking a highly skilled and experienced Quality Assurance Supervisor to join our team at Icon Group. As a Quality Assurance Supervisor, you will play a critical role in ensuring the quality and safety of our pharmaceutical products.

Key Responsibilities
  • Ensure final products meet regulatory requirements and are released according to Good Manufacturing Practice (GMP) standards.
  • Lead and manage the day-to-day activities of the release team, providing guidance and support to ensure high-quality products are delivered on time.
  • Develop and implement performance objectives and individual career plans, monitoring progress and providing feedback to team members.
  • Provide exceptional customer service by planning workflow to meet order dispatch times and customer service expectations.
  • Generate timetables to ensure all release and quality functions are met on a daily basis.
  • Act as a Subject Matter Expert for the preparation and review of Standard Operating Procedures and Work Instructions, ensuring strict compliance with these procedures.
  • Participate in the investigation of nonconformances, deviations, incidents, and complaints.
  • Participate in Risk Management, CAPA, and Change Control activities.
  • Drive the achievement of Key Performance Indicators (KPIs) by communicating clear performance expectations and developing strategies to support company, site, or team goals.
About Us

Icon Group is a national sterile compounding service provider with TGA-accredited manufacturing facilities based in Victoria, Queensland, New South Wales, and New Zealand. As a well-established industry name, we have been producing aseptically compounded pharmaceutical products for over 50 years.

We are a proud part of Icon Group, Australia's largest provider of end-to-end cancer care. Our team is dedicated to delivering exceptional service and care to our patients, and we are committed to creating an inclusive workplace for all employees.

What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • A dynamic and supportive work environment.
  • Access to a range of clinical and non-clinical education programs.
  • An Employee Assistance Program.


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