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Retail Store Operations Manager

1 month ago

Burnt Bridge, Australia Vinnies Australia Full time

**About Us: Vinnies Australia**

We are a not-for-profit organisation dedicated to providing practical and compassionate support to people in need.

Our mission is to provide assistance to those struggling with daily challenges such as putting food on the table, paying essential utilities, and ensuring their children receive an education.

We offer various services and programs under our Good Works umbrella, including soup vans, education programs, home visitation programs, and VincentCare Victoria (VCV).

VCV assists vulnerable communities, such as those experiencing homelessness, the housing crisis, and family violence, and supports the elderly. We also provide employment opportunities for people living with disability.

**Job Description:**

We are seeking a highly motivated Retail Store Operations Manager to lead our team at our Burnt Bridge shop.

As a key member of our retail team, you will be responsible for driving sales growth, coaching and mentoring staff and volunteers, and contributing to our community's well-being.

You will have the opportunity to work with a diverse group of people who share your passion for giving back to the community.

**Key Responsibilities:

  • Lead a team of staff and volunteers to achieve sales growth and improve customer experience.
  • Develop and implement visual merchandising strategies to enhance store appearance and attract customers.
  • Mentor and coach staff and volunteers to develop their skills and knowledge.
  • Manage competing priorities, tasks, and expectations to ensure effective store operations.
  • Foster a positive team culture and promote a proactive attitude among team members.

**Requirements:

  • Proven retail management experience with a focus on people development and customer service.
  • A strong track record of driving sales growth and achieving results in a fast-paced retail environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with team members and stakeholders.
  • A 'can-do' attitude and a commitment to delivering exceptional results.

**What We Offer:

  • A competitive salary range of $80,000 - $100,000 per annum, depending on experience.
  • A supportive and dynamic work environment that values employee growth and development.
  • The opportunity to make a meaningful difference in your community and contribute to the Society's mission.
  • A comprehensive benefits package, including flexible working arrangements and professional development opportunities.