Lead Languages Operations

7 days ago

Sydney, New South Wales, Australia beBeeLanguages Full time $90,000 - $120,000

**Job Overview:**

As a Languages Operations Lead, you will oversee the performance of linguists in our languages team and ensure high-quality output from external vendors and freelancers.

Key Responsibilities:

  • Direct, mentor, and develop a team of translators and language specialists to achieve optimal results.
  • Drive high-quality output from external localization vendors and freelancers by setting priorities and tracking execution.
  • Monitor team and individual performance, track cost, turnaround times, and quality metrics.
  • Prioritize translation requests, build roadmaps, and implement effective workflows.
  • Analyze data on cost, turnaround times, and quality to inform decision-making.
  • Run A/B tests on translations to improve language experience.
  • Develop and execute language quality assessment projects.
  • Support product managers with linguistic requirements and best practices.
  • Stay up-to-date with new localization technologies and continuously improve translation processes and workflows.

Qualifications:

  • At least 2 years' experience managing localization teams or projects.
  • Demonstrated analytical skills and a data-driven approach.
  • Strong communication and organizational skills.
  • Experience with translation workflows and tools; SQL expertise is a plus.
  • Fluency in English required; additional language skills are a plus.

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