Retail Customer Service Representative

4 weeks ago


Tweed Heads, New South Wales, Australia Telstra Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Telstra Retail team as a Retail Sales Consultant. As a key member of our team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.

As a Retail Sales Consultant, you will have the opportunity to work with a variety of customers, identifying their needs and providing tailored solutions to meet their telecommunications requirements. You will be trained on the latest cutting-edge technology and gadgets, and will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment.

Key Responsibilities
  • Provide exceptional customer service and sales experiences to customers
  • Identify customer needs and provide tailored solutions to meet their telecommunications requirements
  • Develop and maintain strong relationships with customers
  • Work collaboratively with colleagues to achieve sales targets and KPIs
  • Stay up-to-date with the latest technology and products
What We Offer
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a variety of customers and develop your skills and knowledge
  • A range of flexible work arrangements to suit your needs
Requirements
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong problem-solving and analytical skills
  • Ability to work collaboratively with colleagues
  • Basic computer skills and knowledge of Microsoft Office
What's Next

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service and sales experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online portal. We look forward to hearing from you



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