Sweet Service Specialist

1 week ago

Gold Coast, Queensland, Australia beBeeManagement Full time $35,000 - $45,000

Key Job Responsibilities:

The Assistant Cafe Manager will be responsible for assisting the Chocolate Café Manager in executing daily operations, including store cleanliness and presentation.

They will assist in planning and execution of the store, including but not limited to rosters and marketing promotions.

Lead by example and drive team members to deliver memorable guest service and experience.

Assist in the management of people-related tasks, including training and development, coaching and feedback.

Work with the Chocolate Café Manager to manage labor spend, stock levels and other controllable expenses.

Build morale and team spirit by fostering a work environment where team member input is encouraged and valued.

Ensure all golden standards are upheld at all times.

Manage and prepare drinks, including coffees, hot chocolates and decadent milkshakes, to the highest standard.

Manage and serve dessert menu items, including famous Tutti Frutti Waffles, Chocolate Fondue and decadent Pizzas, to the highest standard.

Complete in-house training to stay up to date.

Requirements:

  • Previous management experience of minimum 1-2 years
  • Previous hospitality or retail experience
  • Exceptional customer service experience
  • Able to lead and effectively communicate
  • Energetic, positive and guest-focused with a can-do attitude
  • Love the energy the hospitality industry brings
  • Enjoy creating memorable experiences for guests
  • Driven to provide exceptional guest service
  • Ability to work well collaboratively as part of a team

Why Work With Us?

We offer onboarding and continuous training programs, including barista training.

Australian-owned company with a growing global footprint.

National and International career opportunities and support for career growth.

Work for a family-owned business that values its team members.

Flexibility to suit your lifestyle.

Gain skills and experiences that will last a lifetime.

Max Brenner polo shirt provided as part of uniform.

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