Supply Chain Coordinator
6 days ago
As a Procurement & Pricing Parts Analyst, you will play a critical role in supporting our Technical Support teams to provide timely and accurate parts recommendations to our customers and distributors within the Oceania Region. Your efforts will ultimately lead to increased revenues and a high level of customer satisfaction.
Responsibilities:
- Parts Interpreting & analysis: Manage procurement databases, foster relationships, maintain product knowledge, support Customer Support and Sales, and analyse data for effective parts sourcing.
- Sales & Customer Support: Sourcing & availability, respond to customer requests, update CRM, escalate leads, and maintain regular contact with stakeholders.
- Supply Chain: Assist in identifying spare parts, handle obsolete parts replacements, mis-shipped parts, and supersessions.
- Administration: Maintain ERP and digital platforms, onboard new customers, and stay updated on systems and processes.
Requirements:
- Qualification in Supply Chain Management, Engineering, Manufacturing or related field.
- Proven experience in procurement and logistic analytics within manufacturing or engineering industry.
- Proven experience in pricing strategies.
- Strong administrative and analytical skills.
- Strong customer service skills with a high level of communication skill and ability to create solutions.
- Intermediate PC skills with knowledge of MSOffice, ERP Systems, SAP desirable.
- Dedication to providing high-level Customer Service.
- Attention to detail.
- Capable of learning new systems and processes.
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