Facilities Maintenance Operations Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeMaintenance Full time $159,095

About the Role

We are at an exciting juncture, where our Facilities Maintenance Services department is poised for significant transformation. This journey is centered on developing a team that embodies service excellence, operational uplift, and meaningful change.

This dynamic role offers an unparalleled opportunity to make a real and lasting impact within our organization. As the Coordinator of Facilities Maintenance Services, you will be responsible for driving strategic and operational leadership across our facility maintenance function.

Key Responsibilities:

  • Strategic oversight of reactive and planned maintenance operations to ensure timely, cost-effective services.
  • Providing guidance and empowerment to teams to deliver high-quality outcomes.
  • Ensuring compliance with statutory regulations and essential safety measures across all facilities.
  • Oversight of bundled service contracts, ensuring operational effectiveness and timely escalation of contractor performance issues.
  • Leading the integrated collection and analysis of asset condition data through operational workflows, audits, and maintenance history.
  • Driving efforts to translate asset insights into planning inputs, strategies, and risk mitigation actions.
  • Forecasting, managing, and reporting on operational budgets.

Requirements:

  • Tertiary qualifications in Engineering, Facilities Management, Asset Management, or a related field.
  • Extensive experience leading planned and reactive facilities maintenance operations.
  • Expert-level knowledge of statutory and regulatory obligations related to building safety, maintenance, and compliance.
  • Demonstrated leadership in navigating complex compliance frameworks and embedding risk-aware practices across operational teams.
  • Proficiency in TechnologyOne for budget, work order, procurement, and asset data management.
  • Demonstrated experience leading operational delivery of contractor-based maintenance services, with ability to identify service issues and support performance improvement in collaboration with contract managers.

What You'll Bring:

  • A proven track record of delivering results in a fast-paced environment.
  • Excellent stakeholder engagement and communication skills.
  • A calm and composed style that balances empathy with firm adherence to expectations.
  • An ability to build trust, support team growth, and guide others through clarity, collaboration, and consistency.

This is an exceptional opportunity for a motivated professional to join our organization and contribute significantly to risk mitigation, compliance, service improvement, and whole-of-organization outcomes. The position offers a dynamic work environment with opportunity for strategic influence, collaboration, and leadership across asset maintenance operations.

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