La Trobe Art Institute Visitor Experience Coordinator

7 days ago


Bendigo, Victoria, Australia La Trobe Full time

**Company Overview:**

La Trobe Art Institute (LAI) is a public-facing hub of contemporary art and the custodian of La Trobe's 7 collections. Our mission is to provide exceptional visitor experiences through arts and culture, connecting La Trobe's research, student experience, creative industries, local communities, and Country.

The LAI team is passionate about creating engaging programs that showcase our unique collections and exhibitions. We are seeking an experienced Visitor Services and Events Coordinator to join our team and contribute to delivering world-class visitor experiences.

**Key Responsibilities:**

  • Develop and implement effective event management strategies to deliver successful public programs.
  • Manage front-of-house operations, including visitor services, community access, and commercial hire.
  • Collaborate with the curatorial team to promote and deliver public programs.
  • Liaise with stakeholders to ensure seamless event delivery.

**Requirements:**

  • Degree with subsequent relevant experience in event management and/or program development.
  • Excellent communication and interpersonal skills with a demonstrated customer service focus.
  • High-level proficiency in computer software packages, including word processing, spreadsheets, electronic mail, online survey and ticketing tools.
  • Substantial experience in managing events within a cultural setting, incorporating contract negotiation and event delivery.
  • Ability to represent the LAI in various cultural settings, encompassing all levels of formality.
  • Proven capacity to manage physical resources and contribute to the success of a small team.


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